Have you ever had difficulty resolving a conflict at work or home?
Problems can fester and become toxic if people feel conflict and can’t resolve. Conflict resolution requires communication skills. We are not born with these skills, but we can develop them.
Would you be interested in learning some practical tips for effective conflict resolution?
In this episode of ‘Happy and Healthy Mind with Dr. Rozina,’ our guest, Marilyn McGuire shared tips for making difficult conversations work both at work and home.
Marilyn McGuire is an international consultant and speaker, coach, author, and educator. Drawing from her rich, 30 yrs experience at all levels of education including teacher, principal, professional development specialist, and leadership mentor, Marilyn helps people to be positive and productive, problem solvers. She is currently writing a book that details how to positively address issues and help to rejuvenate organizations, from the family to the Board Room.
Watch this video to gain insights and learn strategies for effective conflict resolution.
In this interview, you will learn:
0:00 min – Introduction
2:59 min – The Importance of Conflict Resolution
04:03 min – Example of conflict in the workplace
04:52 min – Example of conflict at home
05:52 min – Benefits of Conflict Resolution
07:47 min – 5 Foundational Principles of Conflict Resolution
07:55 min – First foundation: Respect
9:42 min – Second foundation: Difference between intent and behavior 11:41 min – Third foundation: Difference between impact and intent
13:50 min – Fourth foundation: Cooling down: Letting go of anger
14:16 min – Fifth foundation: Know what you need from the other person
15:03 min – Steps for effective conflict resolution 24:33 min- Special of the day: Self-dialogue Technique Now you have three ways to get the FREE resources shared in this program,
How do you solve your conflicts? Are you going to change in any ways after listening to this program and enjoy more satisfying relationships? I’d love to hear from you!
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Remember, every day is a new opportunity. Even if you made a mistake and something didn’t work in the past, each day brings a new opportunity to start over. If you keep getting better even just one percent each day, imagine how you would feel in a few months. So keep trying and keep getting better because you can do it!